Operations Manager - FedEx Ground Contractor (Kansas City Metro) Job at D&A Logistics, Inc., Kansas City, MO

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  • D&A Logistics, Inc.
  • Kansas City, MO

Job Description

About D&A Logistics

D&A Logistics is an established FedEx Ground Independent Service Provider (ISP) operating multiple delivery routes across the Kansas City metro. We pride ourselves on safety, reliability, and a strong team culture. We are seeking a highly organized, hands-on Operations Manager to lead our daily terminal operations and support our continued growth.

Position: Operations Manager

This role manages day-to-day operations, driver performance, fleet readiness, safety compliance, and FedEx coordination. You are the backbone of daily operations and a critical leader within our company.

Key Responsibilities

Operations & Dispatch

  • Manage daily dispatch for 8–20 routes at the KCMO terminal
  • Ensure all trucks leave on time, fully equipped, fueled, and compliant
  • Oversee package flow, DEX compliance, exceptions, and terminal communication
  • Adjust routes based on volume, weather, or staffing needs
  • Maintain operational KPIs and submit daily/weekly reports

Driver Leadership

  • Recruit, interview, hire, and onboard drivers
  • Create weekly schedules and route assignments
  • Conduct safety meetings and ride-alongs
  • Manage performance, attendance, coaching, and corrective action
  • Maintain driver qualification files (MVR, background, DOT compliance)

Fleet & Equipment Management

Coordinate vehicle maintenance, inspections, PMs, and repairs

  • Respond to breakdowns and manage substitute vehicles
  • Track scanners, chargers, uniforms, and safety gear
  • Ensure vehicles pass FedEx safety & appearance standards

Payroll & Administration

  • Approve timesheets, daily pay, incentives, PTO, and bonuses
  • Submit corrections or discrepancies to accounting
  • Maintain accuracy of driver logs and safety documentation
  • Assist with onboarding paperwork and HR compliance

Safety & FedEx Compliance

  • Lead safety initiatives, including monthly and quarterly programs
  • Ensure full compliance with ISP & FedEx regulations
  • Track incidents, damages, customer claims, and training records
  • Coordinate with FedEx terminal management on audits, reviews, and follow-ups

Customer & Terminal Communication

  • Handle customer escalations passed from FedEx
  • Investigate mis-deliveries, damages, and lost package cases
  • Communicate with FedEx management, station leads, and package handlers
  • Attend meetings when requested by the terminal

Peak Season Planning

  • Hire and train seasonal drivers
  • Prepare for high-volume weeks (Black Friday → Christmas)
  • Reroute for heavy density days and coordinate with backup drivers

Qualifications

  • FedEx Ground or Amazon DSP experience strongly preferred
  • 2+ years in logistics, operations, transportation, or supervisory roles
  • Strong leadership, problem-solving, and communication skills
  • Ability to thrive in a fast-paced, early-morning environment
  • Must pass a background check, MVR screening, and drug test

Schedule

  • Full-time, onsite at KCMO FedEx terminal
  • Start time 6:30 AM (earlier during peak)
  • Some weekend availability required

Benefits

  • Performance-based bonuses
  • Paid time off
  • Health Insurance
  • Company phone/tablet
  • Opportunity for advancement as routes grow

How to Apply

Send your resume and a short introduction to:

dalogisticsusa@gmail.com

Job Type: Full-time

Pay: $49,285.22 - $59,354.25 per year

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off

People with a criminal record are encouraged to apply

Work Location: In person

Job Tags

Daily paid, Full time, For contractors, Seasonal work, Flexible hours, Weekend work, Early shift,

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